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Dwij Patel

AI automation, built and owned by you

Half the manual work in your business can disappear. I build the systems that make it happen.

I design and build AI systems that answer your leads in seconds, handle the routine support questions, and move work between your tools on their own. Your team keeps the judgment calls. The system takes the busywork.

  • Senior full-stack engineer
  • AI automation practice since 2024
  • Fixed pricing per project
  • You own everything I build
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01 / Services

What I build for you

01

Lead Generation and Response

Reply to every lead in seconds, qualify them automatically, and book the good ones.

Running
02

Customer Support Agent

Answer the repetitive questions instantly, and hand the rest to a human with full context.

Running
03

Customer Communication and Follow-up

Follow up with every customer on time, in your voice, without anyone remembering to.

Running
04

Operations and Workflow Automation

Hand the copy-paste, the data entry, and the status chasing to a system that runs it for you.

Running
05

AI Agents and Integrations

Give AI safe, controlled access to your real tools and data.

Running
06

Business Knowledge Base and Memory

Give your business one organized, searchable memory that your team and your AI both work from.

Running
07

Custom AI App, an "AI OS" for your business

A custom application that runs the core of your operation, built around how you actually work.

When off-the-shelf tools do not fit, I build the full application from scratch: the interface, the automation, the AI, and the integrations, as one system your team logs into.

Flagship

02 / Process

How an engagement runs

01

Audit

We start with a free automation audit. I map where your team's time goes, find the workflows with the biggest payback, and tell you honestly what is worth automating and what is not.

02

Design

I scope the build into a fixed proposal: what gets automated, the tools involved, the timeline, and the price. No hourly billing, and no surprises.

03

Build

I build the system and show you progress as it comes together, so you can steer early instead of waiting for a single big reveal.

04

Deploy

We roll it into your real workflow, test against real cases, and adjust until it behaves the way you expect.

05

Support

You own everything. An optional Care and Iteration plan keeps it maintained and improving as your business changes.

03 / Proof

Selected work

Real work only. Where a detail is still being added, it is marked as a slot and never invented.

File 01 / Flagship

A custom AI application, built end to end

An animated walkthrough of a single ops console: incoming leads, invoices, support tickets, and weekly reports move from queued to done automatically, with a live system log recording every action as it happens.

Animated demo with sample data, a real recording replaces this slot.

File 02

Instant lead response and qualification

An animated demo of a new lead arriving, getting qualified against set criteria, receiving a reply within seconds, and landing a booked call on the calendar with the CRM updated automatically.

Animated demo with sample data, a real recording replaces this slot.

File 03

AI support agent and front desk

An animated demo of an AI agent resolving a routine password-reset request in seconds, then recognizing a request that needs account access and handing it to a human with the full thread attached.

Animated demo with sample data, a real recording replaces this slot.

File 04

Internal ops automation

An animated demo of an incoming lead being scanned, enriched with routing and priority tags, assigned to the right person, and logged in the CRM, all without manual entry.

Animated demo with sample data, a real recording replaces this slot.

File 05

Business knowledge base and memory

An animated demo of a linked knowledge base, projects, SOPs, policies, clients, and decisions, being queried by an AI agent that traces the connections and answers from the team's own documented knowledge.

Animated demo with sample data, a real recording replaces this slot.

File 06

AI agents with real access to your tools

An animated demo of an AI agent receiving a request, reasoning about it, checking a permission gate, and taking the action directly in the CRM through MCP, with the action written to the audit log.

Animated demo with sample data, a real recording replaces this slot.

04 / Approach

Who you're working with

I'm Dwij Patel, a full-stack engineer who builds AI automation for growing businesses. I have a software background across the full stack, and I have run an AI practice since 2024.

I work solo, and I work problem-first. I start from what is actually slowing your business down, not from a tool I want to sell. If an off-the-shelf product solves it, I will tell you. When it does not, I build what you need from scratch.

You work with me directly, from the first call to handover. No account managers, no handoffs, and no team for you to manage.

Tools I build with

OpenAIClaudeGeminin8nZapierMakeMCPCursorFirebase StudioSplineObsidianReactNode.jsREST APIsAirtableOpenAIClaudeGeminin8nZapierMakeMCPCursorFirebase StudioSplineObsidianReactNode.jsREST APIsAirtable

05 / Industries

Industries this fits well

This is about fit, not a client list. These are the kinds of businesses these systems work well for.

01

Agencies and professional services

Auto-qualify inbound leads and draft first-pass proposals.

02

E-commerce and retail

A support agent that handles order status and returns.

03

Home services and contractors

A lead engine that responds instantly and books jobs.

04

Real estate

Instant lead response with automated nurture until they reply.

05

B2B SaaS

Onboarding flows and Tier-1 support handled by an agent.

06

Fintech and healthtech

Internal ops and data handling with controls and audit logging.

06 / FAQ

Frequently asked

Still answering. Still booking.

Let's find the work worth automating

Book a discovery call and we will walk through your workflows together. The first audit is free, and you leave with a clear picture of what is worth building.